All Systems Operational
Tokens Operational
Browser Tokens ? Operational
Mobile Tokens ? Operational
Connectors Operational
API ? Operational
SAML ? Operational
Radius ? Operational
Websites Operational
Admin Console ? Operational
User Selfcare ? Operational
Backend Operational
Logs ? Operational
Databases ? Operational
HSM ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 12, 2021

No incidents reported today.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Resolved - This incident has been resolved, everything is back to normal
Apr 6, 10:16 CEST
Monitoring - A fix has been implemented, we are currently monitoring the services
Apr 6, 10:03 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 6, 09:41 CEST
Investigating - We are experiencing a very high demand on our platform. The system is generally slow, we are working on fixing this issue
Apr 6, 09:41 CEST
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021
Resolved - This incident is fixed
We are closely monitoring the platform and will update all impacted clients as soon as possible for RCA and mitigations
Mar 31, 07:20 CEST
Monitoring - A fix has been implemented, we are monitoring the platform
Mar 31, 07:17 CEST
Investigating - We are experiencing incidents on our platform affecting mainly Radius
We will keep you posted
Mar 31, 07:16 CEST
Resolved - We are experiencing instability on our platform.
We are investigating the issue
Mar 31, 03:00 CEST
Mar 30, 2021

No incidents reported.

Mar 29, 2021
Completed - The scheduled maintenance has been completed.
Mar 29, 20:07 CEST
Verifying - Verification is currently underway for the maintenance items.
Mar 29, 19:59 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 19:01 CEST
Scheduled - Update to support Apple APNs (push notification) changes.

No service downtime is expected.
Some users may encounter sporadic authentication errors during operations.
Mar 26, 15:35 CET