All Systems Operational
Tokens Operational
Browser Tokens ? Operational
Mobile Tokens ? Operational
Connectors Operational
API ? Operational
SAML ? Operational
Radius ? Operational
Websites Operational
Admin Console ? Operational
User Selfcare ? Operational
Backend Operational
Logs ? Operational
Databases ? Operational
HSM ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 6, 2020

No incidents reported today.

Jun 5, 2020

No incidents reported.

Jun 4, 2020

No incidents reported.

Jun 3, 2020

No incidents reported.

Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020
Resolved - The incident is now resolved but we are still monitoring the platform.
One of our Radius Server was overloaded with authentication request.
We strongly advise our customers to check that they have correctly configured a secondary radius server.

We strongly apology for the inconvenience.
May 29, 21:05 CEST
Investigating - Some of our customers have trouble using Radius authentication.
We are currently analyzing the problem.
No components were marked as affected by this incident.
May 29, 20:33 CEST
May 28, 2020
Completed - The scheduled maintenance has been completed.
May 28, 11:24 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 11:00 CEST
Scheduled - - mAccess Web SDK: Permanent link to the latest available version of the library
- Minor updates in Authenticator Desktop activation page

No service downtime is expected.
Some users may encounter sporadic authentication errors during operations.
May 27, 10:27 CEST
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.