All Systems Operational
Tokens Operational
Browser Tokens ? Operational
Mobile Tokens ? Operational
Connectors Operational
API ? Operational
SAML ? Operational
Radius ? Operational
Websites Operational
Admin Console ? Operational
User Selfcare ? Operational
Backend Operational
Logs ? Operational
Databases ? Operational
HSM ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Radius endpoint update Jun 28, 11:30-12:30 CEST
Maintenance to improve radius endpoint resilience.

No service downtime is expected.
Some users may encounter sporadic authentication errors during operations.

Posted on Jun 23, 17:23 CEST
Past Incidents
Jun 27, 2022

No incidents reported today.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022
Completed - The scheduled maintenance has been completed.
Jun 22, 12:35 CEST
Verifying - Verification is currently underway for the maintenance items.
Jun 22, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 11:30 CEST
Scheduled - Maintenance to improve radius endpoint resilience.

No service downtime is expected.
Some users may encounter sporadic authentication errors during operations.

Jun 17, 11:32 CEST
Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 15:07 CEST
Verifying - Verification is currently underway for the maintenance items.
Jun 21, 11:22 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 11:00 CEST
Scheduled - Maintenance update for admin console V1, admin console V2, Virtual Authenticator. Details are available in the release notes page https://docs.inwebo.com/documentation/All-release-notes.1414004811.html

No service downtime is expected.
Some users may encounter sporadic authentication errors during operations.

Jun 17, 15:30 CEST
Resolved - This incident has been resolved.
Jun 21, 12:14 CEST
Monitoring - A fix has been implemented and we are monitoring the platform.
Jun 21, 11:50 CEST
Investigating - Due to a planned maintenance, the browser token authenticator is not fully operational. Some end users are seing a broken version of the authentication widget with PIN in plain text and error while authenticating.

Our team is working on fixing the issue.

Jun 21, 11:45 CEST
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022
Completed - The scheduled maintenance has been completed.
Jun 16, 11:28 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 11:00 CEST
Scheduled - Maintenance update for admin console V1, admin console V2, Virtual Authenticator. Details are available in the release notes page https://docs.inwebo.com/documentation/All-release-notes.1414004811.html

No service downtime is expected.
Some users may encounter sporadic authentication errors during operations.

Jun 15, 09:48 CEST
Jun 15, 2022
Resolved - This incident has been resolved.
Jun 15, 06:12 CEST
Monitoring - The unplanned network maintenance (out of our scope) is now over and all accesses are operational.
Regarding specific Radius issues, the problem is solved as well

Jun 15, 05:36 CEST
Update - Some of our Radius endpoints are not available and clients that are using these endpoints maybe encounter Radius connection issues.
Jun 15, 04:54 CEST
Identified - There is an unplanned maintenance on a network link. We are monitoring the situation, the services are running normally.
Jun 14, 23:59 CEST
Investigating - We are experiencing network issues on our platform. The extent and impact of the issues are still unknown. We will update you once we have a better understanding if the problem.
Jun 14, 22:30 CEST
Jun 14, 2022
Jun 13, 2022

No incidents reported.