All Systems Operational

About This Site

Welcome to TrustBuilder MFA status page. This status page is dedicated to the previously known as inWebo services.

Uptime over the past 90 days. View historical uptime.
Tokens Operational
Browser Tokens Operational
Mobile Tokens Operational
Connectors Operational
API Operational
SAML Operational
Radius Operational
OIDC Operational
Websites Operational
Admin Console Operational
User Selfcare Operational
Backend Operational
Logs Operational
Databases Operational
HSM Operational
Authenticator Operational
Authenticator Desktop Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Update of api.myinwebo.com certificate Nov 3, 2026 17:00-18:00 CET

Our tech team will deploy a new certificate for api.myinwebo.com.
There should be no impact except for our customers using certificate pinning for API calls.
Please note that this has no impact on the client certificate you use for API access.

You can read the following OWASP page for additional details: https://www.owasp.org/index.php/Certificate_and_Public_Key_Pinning

New certificate available:
https://docs.trustbuilder.com/mfa/resources-downloads#ResourceDownloads-inWebodomainSSLcertificate/certificatePinning
Posted on Oct 27, 2026 - 11:16 CET

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Scheduled infrastructure update
Completed - The scheduled maintenance has been completed.
Oct 26, 21:53 CET
Verifying - Verification is currently underway for the maintenance items.
Oct 26, 20:56 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 20:40 CET
Scheduled - 🛠️ Scheduled maintenance - 2026-10-26 - 8:00 PM (CET)

We will be performing scheduled maintenance on our network infrastructure to improve service stability and security.

⚠️ Although we do not expect any major impact, a temporary service interruption may occur during the operation. Some users may also encounter sporadic authentication errors.

Our engineering teams will be monitoring the operation closely and will act immediately to restore normal service should any issue arise.

🛠️ Maintenance programmée – 26/10/2026 - 20:00 (CET)

Nous allons effectuer une maintenance programmée sur notre infrastructure réseau afin d’améliorer la stabilité et la sécurité du service.

⚠️ Bien qu’aucun impact majeur ne soit attendu, une interruption temporaire du service pourrait survenir pendant l’opération. Certains utilisateurs pourraient également rencontrer des erreurs d’authentification sporadiques.

Nos équipes d’ingénierie surveilleront l’opération de près et interviendront immédiatement pour rétablir le service normal en cas de problème
Oct 26, 20:00 CET

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Maintenance de sécurité / Security maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 17:22 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 23, 16:14 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:00 CEST
Scheduled - 🇫🇷 Dans le cadre de notre suivi continu de la sécurité, nous appliquons une mise à jour de configuration préventive sur notre plateforme.

Impact attendu : aucune interruption de service n'est prévue.

Aucune action n'est requise de votre part. Nous mettrons Ă  jour cette page Ă  la fin de l'intervention.

🇬🇧 As part of our continuous security monitoring, we are applying a preventive configuration update to our platform.

Expected impact: no service interruption is planned.

No action is required on your side. We will update this page once the operation is complete.
Oct 23, 15:32 CEST
Network issues under investigation
Resolved - This incident has been resolved.
Oct 23, 17:22 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 23, 16:40 CEST
Investigating - We are experiencing network issues on our platform. The extent and impact of the issues are still unknown. We will update you once we have a better understanding if the problem.
Oct 23, 16:24 CEST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Maintenance de sécurité / Security maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 18:00 CEST
Verifying - Verification is currently underway for the maintenance items.
Oct 21, 17:51 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 17:00 CEST
Scheduled - 🇫🇷 Dans le cadre de notre suivi continu de la sécurité, nous appliquons une mise à jour de configuration préventive sur notre plateforme.

Impact attendu : aucune interruption de service n'est prévue.

Aucune action n'est requise de votre part. Nous mettrons Ă  jour cette page Ă  la fin de l'intervention.

🇬🇧 As part of our continuous security monitoring, we are applying a preventive configuration update to our platform.

Expected impact: no service interruption is planned.

No action is required on your side. We will update this page once the operation is complete.
Oct 21, 15:44 CEST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Push notifications unavailable on Authenticator desktop applications
Resolved - This incident has been resolved.
Oct 16, 18:51 CEST
Monitoring - Since this morning, the Authenticator desktop applications for Windows, macOS, and Linux have been unable to connect to Google Firebase Cloud Messaging (FCM). As a result, push notifications are not being delivered on desktop. Only notifications are affected. Users can still authenticate via opening the application and selecting Pending operations.

Mobile applications are not affected and continue to work normally.
Our initial analysis points to a recent change in Firebase Cloud Messaging, specifically in how legacy receiver modules process push notification encryption headers.

Our team is working urgently on a fix and preparing a new release of the desktop applications to restore service as quickly as possible.

We will post another update as soon as more information is available.
Oct 16, 16:06 CEST
Identified - Since this morning, the Authenticator desktop applications for Windows, macOS, and Linux have been unable to connect to Google Firebase Cloud Messaging (FCM). As a result, push notifications are not being delivered on desktop.

Mobile applications are not affected and continue to work normally.

Our initial analysis points to a recent change in Firebase Cloud Messaging, specifically in how legacy receiver modules process push notification encryption headers.

Our team is working urgently on a fix and preparing a new release of the desktop applications to restore service as quickly as possible.
We will post another update as soon as more information is available.
Oct 16, 11:40 CEST
Investigating - We are observing degraded performance and an increase in errors on the authentication service.
- Impact: A small percentage of users may encounter login error messages or prolonged wait times when attempting to sign in or access services that require re-authentication.
- Action Required by User: We recommend retrying the login if you encounter an error.

Our teams are working with the highest priority to diagnose and resolve this incident. We will provide a further update as soon as the root cause is confirmed.
Oct 16, 10:16 CEST

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage