All Systems Operational
Tokens Operational
Browser Tokens ? Operational
Mobile Tokens ? Operational
Connectors Operational
API ? Operational
SAML ? Operational
Radius ? Operational
Websites Operational
Admin Console ? Operational
User Selfcare ? Operational
Backend Operational
Logs ? Operational
Databases ? Operational
HSM ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 29, 2020

No incidents reported today.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Resolved - An heavy load on the platform has provoked slowdowns for some of our customers.
The platform is operating normally now. We are currently analyzing the source of the issue.
We deeply apologize for the inconvenience.
Nov 20, 15:30 CET
Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020
Completed - The scheduled maintenance has been completed.
Nov 17, 11:16 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 11:00 CET
Scheduled - Azure AD Connector update
- Activation of local applications is now possible
- Fix for interface language consistency throughout navigation
- Fix for authentication by receiving a push notification on a mobile device
- Fix for authentication using Helium browser token
- UX/UI improvements
No service downtime is expected.
Some users may encounter sporadic authentication errors during operations.
Nov 13, 16:28 CET
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.