All Systems Operational
Tokens Operational
Browser Tokens ? Operational
Mobile Tokens ? Operational
Connectors Operational
API ? Operational
SAML ? Operational
Radius ? Operational
Websites Operational
Admin Console ? Operational
User Selfcare ? Operational
Backend Operational
Logs ? Operational
Databases ? Operational
HSM ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 31, 2021

No incidents reported today.

Jul 30, 2021

No incidents reported.

Jul 29, 2021
Resolved - This incident has been resolved.
Jul 29, 21:24 CEST
Update - We are continuing to investigate this issue.
Jul 29, 20:16 CEST
Investigating - We have detected some instability on our platform, we are currently investigating the root cause.
Jul 29, 19:49 CEST
Completed - The scheduled maintenance has been completed.
Jul 29, 11:32 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 11:01 CEST
Scheduled - Platform Update (Front-end and Back-end)
- mAccess SDK: fixed an issue with error code when the maximum number of devices is reached
- Azure AD connector: cosmetic update about clickable links
- New console: cosmetic updates in user management

No service downtime is expected. Some users may encounter sporadic authentication errors during operations.
Jul 27, 18:10 CEST
Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021
Completed - The scheduled maintenance has been completed.
Jul 26, 19:49 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 19:02 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.

No service downtime is expected.
Some users may encounter sporadic authentication errors during operations.
Jul 26, 09:41 CEST
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Completed - The scheduled maintenance has been completed.
Jul 22, 11:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 11:00 CEST
Scheduled - Platform Update (Front-end and Back-end):
- New admin console now includes User and Group management features
- Fixed an issue when restoring a user that did not remove existing devices
- API REST: fixed an issue that prevented creating a group policy with maxDevices=0 (unlimited)

No service downtime is expected. Some users may encounter sporadic authentication errors during operations.
Jul 20, 17:01 CEST
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.