Business Continuity Plan tests

Scheduled for Sep 22, 11:00 - 12:00 CEST

Scheduled

We will conduct our annual business continuity plan test and switch all network traffic to our secondary IP address range. This configuration will remain in place from September 22 to 30 to allow for comprehensive testing of our infrastructure's BCP.

For further details, please consult our infrastructure and IP address documentation: https://docs.trustbuilder.com/mfa/infrastructure-ip

We do not anticipate any service interruption; however, some users may experience occasional authentication errors during this period.

Posted Sep 07, 2026 - 12:35 CEST

This scheduled maintenance affects: Websites (Admin Console, User Selfcare), Tokens (Browser Tokens, Mobile Tokens), Connectors (API, SAML, Radius, OIDC), and Backend (Logs, Databases, HSM).