Platform errors under investigation

Incident Report for TrustBuilder MFA

Resolved

This incident has been resolved.

Posted Apr 28, 2024 - 10:35 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 28, 2024 - 08:45 CEST

Investigating

We are experiencing random issues on our platform. The extent and impact of the issues are still unknown. We will update you once we have a better understanding if the problem.

Posted Apr 28, 2024 - 08:28 CEST

This incident affected: Websites (Admin Console, User Selfcare), Tokens (Browser Tokens, Mobile Tokens), Connectors (API, SAML, Radius), and Backend (Logs, Databases, HSM).