Network maintenance & Business Continuity Plan tests

Scheduled for Apr 28, 10:00 - 11:00 CEST

Scheduled

We will be performing network equipment maintenance and switching all network traffic to our secondary IP range. This configuration will remain in place from April 28th to May 6th as part of a full Business Continuity Plan (BCP) test of our infrastructure. Please note that this end date may be adjusted if necessary.

For more details, please refer to our Infrastructure - IP Addresses documentation:
https://docs.trustbuilder.com/mfa/infrastructure-ip

We do not anticipate any service downtime; however, some users may experience occasional authentication errors during this period.

Posted Apr 24, 2025 - 09:27 CEST

This scheduled maintenance affects: Websites (Admin Console, User Selfcare), Tokens (Browser Tokens, Mobile Tokens), and Connectors (API, SAML, Radius, OIDC).