Platform errors under investigation
Incident Report for TrustBuilder MFA
Resolved
This incident has been resolved.
Posted Dec 04, 2023 - 11:02 CET
Update
We are continuing to monitor for any further issues.
Posted Dec 04, 2023 - 10:38 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 04, 2023 - 10:38 CET
Investigating
We are experiencing random issues on our platform. The extent and impact of the issues are still unknown. We will update you once we have a better understanding if the problem.
Posted Dec 04, 2023 - 09:49 CET
This incident affected: Websites (Admin Console, User Selfcare), Tokens (Browser Tokens, Mobile Tokens), Connectors (API, SAML, Radius), and Backend (Logs, Databases, HSM).